Good news users!
We have just upgraded our system and you may now contact our customer support team directly within MyParcel Asia's website!
If you have any issues, please contact us by following the steps below:
1. Log in to myparcelasia.com
2. Scroll down the website
3. Click the chat/support icon on the bottom right corner
or
4. Click helpdesk on the left sidebar
We'd be happy to assist you.
Our live chat service is available during the following hours:
| Monday - Friday | 9 am - 5 pm |
| Saturday | 9 am - 1 pm |
*exclude public holidays
However, if you do not have an account with MyParcel Asia, you may still send your inquiries via email to: helpdesk@myparcelasia.com
Thank you for your continuous support and we appreciate your kind understanding.